| IMPORTANT | DETAILS |
|---|
| Before Delivery | Please provide a correct address and reachable phone number, and remain available to receive your parcel. |
| Delivery Attempts | If delivery fails due to an incorrect address, unreachable number, or customer unavailability, the parcel may be returned. Re-delivery charges may apply. |
| Parcel Inspection | Please inspect your parcel in front of the delivery agent before accepting it. For damaged or incorrect products, please refer to our Return & Refund Policies. |
| Sealed Products | Some products may arrive in sealed or tamper-proof packaging. Customers must not open, break or tamper with the seal before accepting the parcel. |
| Delivery Time | Delivery times are estimated, not guaranteed, and may be affected by courier delays or unforeseen circumstances. |
| Courier Responsibility | Once your parcel is handed over to the courier, the delivery process is handled by the courier service. |
